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Terms & Conditions

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Bicycle Rental Agreement, Waiver Of Liability, And Release

In accordance with the YoGo BikeShare Conditions of Use, services provided by YoGo BikeShare LLC (“YOGO”) requires that You (“Rider”, “you”, “he/she”, his/her, or “your”) agree to all terms and conditions in this Bicycle Rental Agreement, Waiver of Liability, and Release (“Agreement”). The “Services” provided by YOGO are composed of several elements, including but not limited to the following: (i) YOGO bicycle stations (“Stations”); (ii) automated pay stations (“Pay Stations”); (iii) separate stands that allow the docking of YOGO bikes (“Bike Docks”); (iv) YOGO bicycles (“Bike” or “Bikes”); (v) YOGO website www.rideyogobikes.com (“Website”); and (vi) all related equipment, personnel, and information.

Last Updated: 8/6/2025

You Should Carefully Read All Terms And Conditions Before Entering Into This Agreement

Rental and User Agreement

  • Sole User: YOGO expressly agrees to let, and the Rider expressly agrees to take on, rental of the Bike subject to the terms and conditions set forth herein. YOGO and the Rider are the only parties to this Agreement. The Rider is the sole lessee and is solely responsible for compliance with all terms and conditions contained herein.
  • Rider is at least 14 years of age: Rider represents and certifies that he/she is at least fourteen (14) years old. If Rider intentionally or unintentionally misrepresents his/her age, Rider accepts full responsibility and is liable for any consequence, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, and suits or disbursements of any kind or nature whatsoever related to any such misrepresentation.
  • Minors: Minors who are at least fourteen (14) years of age may use Bikes, but only if the service is allotted by or under the responsibility of the minor’s parent or legal guardian. By authorizing use of the service for a minor, the parent or legal guardian agrees he/she is fully responsible and liable for all injuries, damages, costs and expenses arising from or related to the minor’s use of the Service and guarantees, represents, and warrants both (i) the parent’s or legal guardian’s and (ii) the minor’s acceptance of and agreement and compliance with all terms and conditions of this Agreement as a Rider.
  • Rider is a competent operator: Rider represents and certifies that he/she is familiar with the operation of the Bike, is reasonably competent and physically fit to ride the Bike, and suffers from no disability preventing operation of the Bike. By choosing to ride a Bike, Rider assumes all responsibilities and risks for any injuries or medical conditions.
  • Equipment: Bikes are the independent property of YOGO. Rider agrees that the Bike and any equipment attached thereto, at all times, remain the exclusive property of YOGO. Rider will not make any modification to the Bike at any time.
  • Hours of operation and availability: Rider agrees and acknowledges that the Bikes are available from 7:00 AM to 10:00 PM eastern time, seven (7) days a week. Bikes not available to be rented out later than 9:40 PM each day. Bikes are limited in quantity. Bike and Dock availability at any Station is not guaranteed. Bikes must be properly returned to a docking station at the conclusion of any rental period.
  • Service Area Limitations: Bike may be used and operated only in the City of Youngstown, Ohio. Rider agrees he/she will not remove the Bike from the City of Youngstown under any circumstances.
  • Rules and Regulations: Rider agrees to follow all laws pertaining to the use, riding, and operation of the Bike, including all state and local laws, including but not limited to the rules and regulations pertaining to bicycles in the City of Youngstown.
  • Prohibited Use: Rider agrees that he/she will not use the Bike for racing, mountain bike riding, or stunt or trick riding. Rider agrees that he/she will not operate or use the Bike on unpaved roads, through water, or in any location that is prohibited, illegal, or a nuisance to others. Rider agrees that he/she will neither use the Bike for hire or reward, nor use it in violation of any law, ordinance, or regulation.
  • Use of Front Carrier/Basket: Rider acknowledges that the front carrier/basket of the Bike is intended for light goods only and that he/she will not use the Bike to carry or to transport people or animals.
  • Duty to Report: Rider must report any accident, crash, damage, personal injury, stolen or lost Bike, or stolen or lost YoGo Bike Share Membership Card to YOGO immediately. If an accident involves a Bike results in personal injury, property damage, or a stolen Bike, Rider shall file a report with the Youngstown Police Department within twenty-four (24) hours. Rider agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, or suits or disbursements of any kind or nature whatsoever related to a stolen or lost Bike or YOGO Membership Card.
  • Damage of Property: Rider agrees to return the Bike to YOGO in the same condition in which it was rented. Rider agrees to ensure that the Bike is never left unattended when not securely docked in a Station. YOGO will not be responsible for any lost, stolen, destroyed, or damaged Bike under any circumstances. Rider agrees to pay for destruction, loss, or damage to a Bike or related equipment, including replacement parts incurred directly or indirectly associated with the use of Rider’s membership key. All repairs needed as a result of any damage will be performed at the normal labor rates. In the event a Bike or related equipment is lost or damaged beyond repair, regardless of fault or cause, Rider agrees to pay YOGO the full replacement value of the equipment, $2,050, and up to $50,000 for Station-related equipment. All fees are subject to applicable sales taxes and other local government charges.
  • Membership key: If Rider has lost or damaged his/her membership key, Rider may request a replacement by emailing info@yogobikeshare.com. A replacement fee for the lost or damaged key will be charged and a replacement membership key will be mailed to Rider’s mailing address of record. Replacement fees are available on the Website.

Payment and Additional Fees

Riders may subscribe to Services for a single trip or on a daily or annual basis. In each case, fees and other charges may be subject to applicable sales taxes and other local government charges, which may be charged and collected by YOGO. YOGO will charge the Rider’s credit or debit card the amount of the respective membership fee in effect on the date of subscription, by which the member is activated upon payment. In addition, a Rider may be charged usage fees as described in this Agreement. Membership fees are listed on the Website, yogobikeshare.com.

Rider must input a valid credit or debit card number and expiration date before Rider will be registered to use the Service. A Rider’s credit or debit card will be pre-authorized for sufficient funds prior to receiving a Bike. There may be a temporary hold of funds on a Rider’s credit card for each trip taken. Rider represents and warrants to YOGO that Rider is authorized to use any card Rider furnishes to YOGO. Rider authorizes YOGO to charge card for all fees incurred by Rider. If Rider disputes any charge on credit or debit card account, then Rider must contact YOGO within ten (10) business days from the end of the month with the disputed charge and provide to YOGO all trip information that is necessary to identify the disputed charge, including the date of the trip and the approximate starting and ending times. Rider agrees to immediately inform YOGO of all changes relating to card.
Usage Fees
  • Riders will be charged usage fees in addition to the membership fees listed on the website www.rideyogobikes.com. Usage for a single-trip, first-time usage fees are $0 for the first fifteen (15) minutes. Subsequently, rider will be charged standard $5.00 usage fee for a single ride if bike remains undocked beyond initial trial period. Rider will then be granted fifteen (15) minutes of ride time and will be charged $0.20 for each minute thereafter of the same trip. Usage fees after a first-time ride is $5.00 per fifteen (15) minutes and $0.20 per minute every minute thereafter. Usage fees for Daily rides are $0 for the first fifteen (15) minutes. Subsequently, rider will be charged standard $8.50 usage fee for a daily ride if bike remains undocked beyond initial trial period. Rider will then be granted fifteen (15) minutes of ride time and will be charged $0.20 for each minute thereafter of the same trip. Fees after a first-time ride are $8.50 per fifteen (15) minutes and $0.20 per minute every minute after. The term (“Daily”) refers to an eight hour window within the same day. Riders may enjoy unlimited rides within an (8) hour window. All bike trips under fifteen (15) minutes are included in the Rider’s daily pass. Usage fees for annual subscriber membership passes are $0 for first-time usage for the firstfifteen (15) minutes. Subsequently, rider will be charged standard $90 usage fee for an annual subscription whether bike is docked or not at conclusion of trial period. Rider will then be granted (30) minutes of ride time and will be charged $0.20 for each minute thereafter of the same trip. Memberships are $90 charged at the initial time of purchase and rides are thirty (30) minutes and $0.20 every minute thereafter. Riders will need to dock their bikes every thirty (30) minutes or incur an additional $0.20 fee each minute thereafter. Riders will be charged annually automatically unless riders cancel their membership.
  • All usage fees will be charged to your debit or credit card one (1) to three (3) business days from the time the fee was incurred. All fees are subject to applicable sales taxes and other local government charges. Visit the Website for billing frequency information. Actual times will depend on your financial institution.
    *YoGo BikeShare reserves the right to limit "Free Ride Promos" during high traffic events and peak ride hours.
Maximum Rental Time and Charges
  • Maximum rental time is a single day of operation. Rider agrees that Rider will return the Bike to a designated YOGO Bike Station within the serviceable hours of operation on the same day Bike rental began. Rider agrees that he/she is solely responsible for being aware of any elapsed time related to the timely return.
  • Bikes not returned within twenty-four (24) hours, or otherwise reported as lost or stolen, will be considered lost or stolen. Rider will be charged $2,050.00 and a police report may be filed. All fees are subject to applicable sales taxes and other local government charges.

Releases, disclaimers, limitation of liability, and assumption of risk

  • Releases: “claims” means, collectively, any and all claims, injuries, demands, liabilities, disputes, causes of action (including statutory, contract, negligence, or other tort theories), proceedings, obligations, debts, liens, fines, charges, penalties, contracts, promises, costs, expenses (including attorneys’ fees, whether incurred at trial, on appeal, or otherwise), damages (including consequential, compensatory, or punitive damages), or losses (whether known, unknown, asserted, unasserted, fixed, conditional, or contingent) that arise from or relate to (a) any of the services, including any of the bikes, stations, bike docks, or related information, or (b) rider’s use of any of the foregoing. “released persons” means, collectively, (I) yogo and all of its owners, managers, affiliates, employees, agents, representatives, successors, and assigns, (ii) the city of youngstown, (iii) every sponsor of any of the services and all of the sponsor’s owners, officers, directors, affiliates, employees, agents, representatives, successors, and assigns, and (iv) every holder of property on which is located a station and all of the property holder’s owners, officers, directors, affiliates, employees, agents, representatives, successors, and assigns. In exchange for rider being allowed to use any of the services, bikes, stations, bike docks, or related information, rider (acting for rider and for all of rider’s family, heirs, agents, affiliates, representatives, successors, and assigns) do hereby fully and forever release and discharge all released persons for all claims that rider has or may have against any released person, except for claims caused by the released person’s gross negligence or willful misconduct. Such releases are intended to be general and complete releases of all claims. The released persons may plead such releases as a complete and sufficient defense to any claim, as intended third party beneficiaries of such releases. Rider expressly agrees to indemnify, release and hold harmless released persons from all liability for any such property loss or damage, personal injury or loss of life, whether caused by the sole or partial negligence of yogo or the negligence of others, whether based upon breach of contract, breach of warranty, active or passive negligence or any other legal theory, in consideration for using or operating the bike.
  • Disclaimers: rider does hereby acknowledge and agree that rider’s use of any of the services, bikes, stations, bike docks, or related information is at rider’s sole risk. To the fullest extent permitted by law, and with respect to rider’s use of any of the services, bikes, stations, bike docks, or related information, yogo and all other released persons disclaim all express and implied warranties, including warranties of merchantability and fitness for a particular purpose. All of the services, bikes, stations, bike docks, and related information are provided “as is” and “as available” (and rider relies on them solely at rider’s own risk). Yogo and all other released persons do not represent or warrant that any of the services, bikes, stations, bike docks, or related information will be in good repair or error-free, and delays, omissions, interruptions, or inaccuracies could exist with respect to any of the services, bikes, stations, bike docks, or related information. Rider assumes full responsibility and risk of loss for using any of the services, bikes, stations, bike docks, or related information, and yogo and all other released persons are not liable for any claim attributable to any of the foregoing. Rider assumes full and complete responsibility and liability for all consequences and claims of any kind or nature whatsoever related to rider’s stolen or lost bike or membership key.
  • Limited liability: rider does hereby acknowledge and agree that, except as may otherwise be limited by law, yogo and all other released persons are not responsible or liable for any claim, including, without limitation, those that arise out of or relate to (a) any risk, danger, or hazard described in this agreement, (b) rider’s use of, or inability to use, any of the services, bikes, stations, bike docks, or related information, (c) rider’s breach of this agreement or rider’s violation of any law, (d) any negligence, misconduct, or other action or inaction by rider, (e) rider’s failure to wear a bicycle helmet while using a bike, or (f) any negligence, misconduct, or other action or inaction of any third party. Rider does hereby waive all claims with respect to any of the foregoing, including those based in contract, tort (including negligence), statutory, or other grounds, even if yogo or any of the other released persons has been advised of the possibility of such claims. The total liability of yogo and all other released persons for all claims, including those based in contract, tort (including negligence), statutory, or other grounds, is limited to the sum of $100.
  • Assumption of risk: rider is solely and fully responsible for the safe operation of the bike at all times. Rider agrees that bicycles are machines that may malfunction even if properly maintained and that such malfunction may cause injury. Rider agrees that riding a bike involves many risks both known and unknown, and hazards, which may result in injury or death to rider or others, as well as damage to property, and that such risks, dangers, and hazards cannot always be predicted or avoided. Rider agrees that such risks, dangers, and hazards are rider’s sole responsibility. Rider agrees that if rider’s use of any of the services causes any injury or damage to another person or property, then rider may be liable for all resulting injuries, damages, and related costs. By choosing to ride a bike, rider assumes full and complete responsibility for all related risks, dangers, and hazards, and rider agrees that yogo and all other released persons are not responsible for any injury, damage, or cost caused by rider with respect to any person or property, including the bike itself.

Additional terms of use

  • Safety check: Before each use of a Bike, Rider shall conduct a basic safety inspection of the Bike, which includes inspecting the following: (i) proper tire pressure; (ii) integrity of the wheels; (iii) safe operation of all brakes and lights; (iv) proper attachment of the seat, pedals, and basket; (v) good condition of the frame; and (vi) any sign of damage, unusual or excessive wear, or other mechanical problem or maintenance need. Rider agrees not to ride the Bike if there are any noticeable issues, and to immediately alert YOGO of any problems by emailing info@yogobikeshare.com
  • Lost or stolen bicycle: If a Bike is not returned within twenty-four (24) consecutive hours, or otherwise reported as lost, stolen, or abandoned, then the Bike is deemed lost or stolen and Rider’s credit or debit card will be charged a fee of $2,050.00 and a police report may be filed with local authorities. All fees are subject to applicable sales taxes and other local government charges. The data generated by the Service’s computer is conclusive evidence of the period of use of a Bike by a Rider. Rider must report Bike disappearance or theft to YOGO immediately or as soon as possible. Rider must report disappearance or theft to the Youngstown Police Department within twenty-four (24) hours. YOGO will consider timely reporting of a stolen or lost Bike when assessing any cost associated with Rider’s responsibility for the Bike.
  • Helmets and safety: YOGO requires that all Riders wear a Snell, CPSC, ANSI or ASTM approved helmet that has been properly sized, fitted, and fastened according to the manufacturer’s instructions. Rider agrees that none of YOGO and its Related Parties and/or the City of Youngstown are liable for any injury suffered by Rider while using the Service, whether or not Rider is wearing a helmet at the time of injury. Rider may need to take additional safety measures or precautions not specifically addressed in this Agreement.
  • Bicycle routes: Rider agrees that YOGO does not provide or maintain locations to ride Bikes and that YOGO and the City of Youngstown do not guarantee that there will always be a suitable place to ride a Bike in the City of Youngstown and surrounding areas. Roads, bicycle lanes, and bicycle routes may become dangerous due to weather, traffic, or other hazards.
  • Limitations on bike rental: Rider agrees that YOGO and the City of Youngstown are not a common carrier. Alternative means of public and private transportation are available to the general public and to Rider individually, including public buses and rail service, taxis, and pedestrian paths. YOGO and the City of Youngstown provide Bikes only as a convenience and such rental availability is intended to be used only by those persons who are able and qualified to operate a Bike on their own and who have agreed to all terms and conditions of this Agreement.
  • Limitations on availability of service: YOGO makes every effort to provide Service throughout the entire in-season, but does not guarantee that the Service will be available at all times, as force majeure events or other circumstances might prevent YOGO from providing the Service. Access to the Service is also conditioned on the availability of Bikes at each Station. YOGO does not represent or warrant the availability of any Service or the availability of any Bike at any Station. Rider may use the Website to consult the inventory of Bikes available at a Station. Rider agrees that YOGO may require Rider to return a Bike at any time.

Prohibited conduct

Rider is prohibited from the following:
  • Ride a Bike while carrying any briefcase, backpack, bag, or other item if it impedes Rider’s ability to operate a Bike safely.
  • Use any cellular telephone, text messaging device, portable music player, or other device that may distract Rider from safely operating a Bike.
  • Operate a Bike while under the influence of any alcohol, drugs, any medication or other substance that may impair Rider’s ability to safely operate a Bike.
  • Carry or transport a second person on a Bike.
  • Dock or lock any Bike any place other than a Station.
  • Use any locking mechanism other than the locking mechanism provided by YOGO at the Bike Dock to lock a Bike to a Bike Dock.
  • Violate any applicable federal, state, or local law, including those for bicycle riders.
  • Dismantle or modify a Bike in any way.
  • Exceed the maximum weight limit of five (5) pounds for the front cargo carrier. Rider must not otherwise use the cargo carrier improperly with regard to type of contents or any visual obstruction or riding impediment.
  • Operate a Bike in dangerous weather conditions, including snow, hail, electrical storms, or any weather that makes it more dangerous to operate a Bike. Rider is advised to adjust Rider’s riding behavior and braking distance to suit the weather conditions.
  • Allow others to use a Bike that Rider has removed from a Bike Dock. Rider understands that when Rider removes from a Bike from a Bike Dock, it is to be used only by Rider. Rider must not transfer Rider’s membership key, 7-digit code on the membership key, or any other unique Rider information to any other person.
  • Use a stolen payment method to unlock a Bike.
  • Provide false information to YOGO about the location of a Bike.
  • Withhold payment of usage fees by filing false claims with a credit card company.
  • Leave a Bike unattended when not securely docked in a Station.
Should rider commit a prohibited act, rider will be subject to legal and disciplinary action. Rider assumes full and complete responsibility and liability for rider’s actions, including without limitation all risks, dangers, hazards, and injury.

Term and termination

  • The term of this Agreement begins when Rider first uses the Service or creates a membership, and the term ends two (2) years after Rider’s last use of the Service provided, however, that Rider’s personal financial responsibility under this Agreement expires one year after the later of (i) Rider’s last use of the Service, or (ii) the expiration of Rider’s membership.
  • At any time and from time to time and without Rider’s consent, YOGO may unilaterally terminate Rider’s right to use the Service in YOGO’s sole discretion and without any notice or cause. Rider may terminate Rider’s use of the Service at any time provided, however, that (i) no refund will be provided by YOGO, (ii) the term of this Agreement continues in accordance with this Agreement, (iii) Rider may still be charged any applicable additional fees in accordance with this Agreement. This Agreement remains in full force and effect, in accordance with its terms and conditions, after any termination of Rider’s right to use any of the Service, regardless of how the Agreement is terminated.
  • The Membership, and the user identification number, username and membership key related thereto are non-transferable and may be terminated if Rider breaches this Agreement as determined by YOGO in its sole discretion. If a Membership is terminated for breach of this Agreement, then no refund is provided.

Confidentiality

YOGO may collect precise or approximate bike location as determined through GPS data. All personally identifiable information that is held by YOGO and pertains to Riders, including all names, addresses, phone numbers, email addresses, credit and debit card numbers, membership numbers, and card numbers will be kept confidential by YOGO provided, however, that (i) if there is any accident where a Rider is unable to communicate personal information to the appropriate authorities, then YOGO may, in its sole discretion, provide the Rider’s name, address, phone number, and other important information to such authorities, (ii) if YOGO receives a subpoena from any court or other authority, then YOGO will provide all requested information in accordance with applicable law, and (iii) YOGO may disclose aggregate and other data about Riders in accordance with applicable law, including, without limitation, general latitude and longitude data for Rider addresses provided that this would not allow any individual’s address to be separately identified, and (iv) YOGO may disclose individual data to a third party upon Rider’s express permission and consent.

Communications

By providing your mobile number and opting in, you agree to receive recurring text messages from YOGO for purposes including promotional offers, community ride alerts, and service updates. These messages may be sent using an automated system. Message frequency may vary, and while we strive to keep messages relevant and timely, there is no set schedule for delivery. You may opt out at any time by replying STOP to any text message you receive from us. Standard message and data rates may apply. Please check with your mobile carrier for details.

More detailed terms can be found under Messaging Terms and Conditions.

For assistance or more information, contact us using any of the methods below.

Contact

YOGO can be contacted via:
Phone: (330) 548-8486
Mail: 4822 Market Street, Suite 245, Youngstown, OH 44512
Email: info@yogobikeshare.com

Dispute resolution

This Agreement is governed by and must be construed and enforced in accordance with the laws of the State of Ohio, excluding principles of conflicts of laws. For every dispute regarding this Agreement: (i) the prevailing party is entitled to its costs, expenses, and reasonable attorney fees whether incurred at trial, on appeal, or otherwise incurred in resolving or settling the dispute, in addition to all other damages or awards to which the party may be entitled; (ii) each party consents to the jurisdiction of the courts of the State of Ohio and agrees that those courts have personal jurisdiction over each party; (iii) venue must be in Youngstown, Ohio; and (iv) the parties must submit the dispute to mandatory mediation held in the State of Ohio. Every mediation must be completed within six (6) months of the date when the initial notice demanding mediation was provided by any party. If, for any reason, the dispute is not resolved through mediation within the six-month period, then the parties may continue seeking to resolve the dispute by use of any process, including litigation by trial.

Severability

No waiver of any breach of any provision of this Agreement is a waiver of any other breach or of any other provision of this Agreement. The provisions of this Agreement are independent of and separable from each other and no provision shall be affected or rendered invalid or unenforceable by virtue of the fact that for any reason any other or others of them may be invalid or unenforceable in whole or in part.

Remedies

All rights and remedies granted under or referred to in this Agreement are cumulative and nonexclusive and resort to one does not preclude the availability or applicability of another or to any other right or remedy provided by law.

Modification

This Agreement contains the complete, final, and exclusive integrated agreement between the parties with respect to its subject matter. This Agreement supersedes all other prior agreements, written or oral, relating to such subject matter. At any time and from time to time and without Rider’s consent YOGO may unilaterally amend, modify, or change this Agreement in its sole discretion and without any notice or cause. By continuing to use any Service after any amendment, modification, or change, Rider has agreed to be bound by all such amendments, modifications, and changes. Rider must carefully review this Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. Whenever a change is made to this Agreement, YOGO will post a notification on the Website. The pricing set forth on the Website supersedes all pricing set forth in this Agreement.

Clarification

The headings in this Agreement do not affect the interpretation of this Agreement. “Or” is not exclusive in its meaning. “Including” means “including, but not limited to.” Unless the context otherwise requires, words in the singular number or in the plural number shall each include the singular number or the plural number. All pronouns include the masculine, feminine, and neutral pronoun forms.

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The mission of YoGo BikeShare is to foster healthy community interaction while providing an environmentally friendly alternative through cost effective transportation.

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  • 854 Wilson Ave, Youngstown, OH 44506
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